Not happy with your financial results of a specific part of the
business, not sure if you have the right people and/or processes
in place to achieve your goals?
Before you can drive for exceptional results you need to make sure
you have the right foundations in your business. These
fundamentals are:
+ People and Process understanding & alignment
+ People and Process adjustments (getting the right
people to do the right thing)
+ Making sure that they are heading in the right
direction through:
- Knowing what to do each
day
- Action planning and
implementation for continual improvement
- Coaching &
Mentoring
To take that first step towards future profit acceleration you
need to undertake an exploration program to see what foundation
reinforcement is needed before you drive for accelerated profits.
Initially with the financials, however the answer lies with your
people and processes. To do this we spend two days in your
dealership targeting the pre-agreed operational area/s.
Recommended approach:
+ 2 days in dealership covering
- Financial baseline of
business to potential
- Discussions with your
key people
- Observations of your
current operations
- Discussion on
recommendations on areas to focus on and approach to be taken
+ Full report to be sent through post visit
If you then decide to engage us to implement the recommendations,
the approach would typically be:
+ 3 to 5 day blocks in dealership mentoring your
selected key person/people to get the foundations of people and
process in place
+ You will be provided with debriefs and reports
throughout the program
+ This may repeat itself several times before we are
ready to undertake the acceleration programs
When ready for the acceleration programs we would not repeat the
exploration, the approach would typically be:
+ 1 administration day to build plans and presentations
to roll out agreed initiatives
+ 2 days in dealership to launch key initiatives
+ 1 or 2 days – monthly visit on follow up and
refinement (or as needed)
Do you have upside in your business or want to go to the next
level, but not sure how to go about it.
To take that first step towards future profit acceleration you
need to undertake an exploration program to see where the
opportunities are. Initially with the financials, however the
answer lies with your people and processes. To do this we spend
two days in your dealership targeting the pre-agreed operational
area/s.
Recommended approach:
+ 2 days in dealership covering
+ Financial baseline of business to potential
+ Discussions with your key people
+ Observations of your current operations
+ Discussion on recommendations on areas to focus on
and approach to be taken
+ Full report to be sent through post visit
If you then decide to engage us to implement the recommendations,
the approach would typically be:
+ 1 administration day to build plans and presentations
to roll out agreed initiatives
+ 2 days in dealership to launch key initiatives
+ 1 or 2 days – monthly visit on follow up and
refinement (or as needed)
It’s a simple business we overcomplicate, so from good
(foundations in place) we make the move to great, from realising
the potential and setting course we focus on our selling system to
achieve more growth.
The results will astound you.
OK this is the gold encrusted product, which focusses in on full
team engagement, the key driver here is that everyone gets
involved from the get go.
+ To move from good to great
+ Within a functional area of your business
+ Undertake a full DILO
+ From the outcomes drive step level change into the
future with full engagement of your full functional teams
+ This is mind blowing stuff – are you ready for it?
+ Where do you/your business want to be in the future
+ Strategic business planning sessions – either full
business or functional areas
+ Business & Budget planning development
+ Ongoing reporting & performance monitoring
+ New Managers into key positions
+ Work with them to establish the keys to success
+ Support their transition through mentoring
+ Developing action plans and priorities to deliver the
best possible results
+ Operational excellence
+ Optimum process, policies & procedures
+ Daily, weekly & monthly management processes
This is a reset opportunity for your senior management team, a
chance to stop for a moment and look at what is going on in their
business and start the journey from good to great
+ One day refresher conferences, or
+ Three separate day conferences and two in business
half day visits customised for your business
+ Agenda covers in detail the following areas:
-Financials
-Financial KPI’s
-Processes
-Priorities
-Action Planning
Here we use self-evaluation from financials and processes, with
opportunities highlighted attendees priorities what will work best
for them back at their business, they action plan this into more
detail and commit to driving the plan.
A one day refresher is a fantastic out of the business day to work
on the business not in the business, the full three day conference
with in business visits ensures the plans are implemented and they
work.
+ Advertise, interview and recruit – customer service people
+ Run a month long program
+ Include 2 weeks in a dealership
+ Include DMS, RTS & DISC training
+ Attendees pay to join
+ We sell them for $10K each with a return policy
With 30 years automotive industry experience, spanning distribution, retail, smash repair and aftermarket sectors, with both domestic and international experiences Chris knows the industry extremely well.
Previous experiences include Senior Executive/CEO positions with a proven track record of improving business performance through strategic and visionary leadership. Depth in general, operational and financial management, consistently focussing on continual organisational improvement and workforce leadership to ensure business goals are met through opportunities and challenges.
Automotive executive with over 25 years’ experience in the automotive industry.
Alan’s passion for the automotive industry extends across the OEM & retail sectors & has always been focused on driving positive change & improved results. Successful history utilising Change Management strategies to optimise profitability, driving incremental performance and implementation of industry leading best practices. In 2014 Alan achieved a North American Dealer Association (NADA) University accreditation in Dealer Sales Operations and Dealer Service Performance Improvement.
Over 35 years’ experience predominately in the Automotive sector, ranging across a broad spectrum from Auto Electrical, General Aviation Instrument & Electrical, Service Manager (including Chairman of the National Honda Dealers Aftersales Committee), having been a small business owner and the Aftersales Manager for the largest Volvo Dealership Group in Australia, David knows the Automotive Aftersales industry well.
He specialises in service reception and workshop foundations, structure & efficiency processes.